Privacy policy
How we handle the personal data you send us.
Last updated: 5 October 2026
1. Data controller
- Controller
- Techfuse S.L. (trade name: Ontech Marine)
- Address
- C/ Isidoro Antillón, 79 - 3, 07005 Palma, Illes Balears, Spain
We process personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on data protection and digital rights (LOPDGDD).
2. What data we collect
Through the contact form and the form in our website assistant we collect the data you enter:
- Name and email address (required)
- Phone number (optional, contact form only)
- Vessel name or length
- Port or location
- Service of interest
- The content of your message
The website assistant does not use artificial intelligence and does not store your conversation: only the data you send through its form reaches us. If you write to us by email, we process the data you send in that message in the same way and for the same purposes.
3. Purpose
We use your data to answer your enquiry and to prepare quotations for the work you ask about. We do not use it for any other purpose.
4. Legal basis
The legal basis is your consent (Article 6.1.a GDPR), which you give by ticking the Privacy Policy box before sending the form. You can withdraw it at any time by writing to us; withdrawing consent does not affect the lawfulness of the processing carried out before.
5. Retention
We keep your data for as long as needed to handle your enquiry and, if a commercial relationship follows, for as long as that relationship lasts. After that, we keep it blocked for the periods required by law to deal with possible liabilities, and then delete it.
6. Recipients and service providers
We do not sell your data. We share it only with the service providers that process it on our behalf:
- Web3Forms (operated by Web3Creative), which receives the contact form and the assistant form and forwards it to us by email.
- Google Workspace (Google), which provides our email, where we receive and store your messages.
We may also disclose data to public authorities when the law requires it.
7. International transfers
Google may process data outside the European Economic Area, including in the United States. Google provides safeguards for these transfers through its data processing terms, which include the European Commission's standard contractual clauses, and through the EU-US Data Privacy Framework.
Web3Forms is operated by Web3Creative (India) and its servers are located in the United States (US-East). Transfers outside the EEA are governed by its Data Processing Agreement.
8. Your rights
You can exercise your rights of access, rectification, erasure, restriction of processing, data portability and objection by emailing info@ontechmarine.com, stating which right you wish to exercise. You do not need to attach a copy of your ID document. We will reply within one month.
9. Right to complain
If you consider that your data has not been processed correctly, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD), www.aepd.es.
10. Changes to this policy
We may update this policy to reflect changes in the law or in how this website works. The date of the latest update is shown at the top of this page.
